zbzbat Privacy Policy
Here you will find zbzbat's complete and transparent policy on how your personal information is collected, stored, and kept secure.
1 Introduction and Scope
zbzbat is a trusted online gaming platform in Bangladesh. We are always committed to protecting the privacy of our users' personal information. This privacy policy ("Policy") applies to all individuals who are registered on or use the services of zbzbat.cam.
By using our website, you are considered to have accepted the terms set out in this policy. Please read this privacy policy carefully before using our services.
Any changes to this policy will be published on this page and the effective date will be updated. For significant changes, we may send a notification to your registered email.
2 What Information We Collect
zbzbat collects various types of information to provide its services. These are described below by category:
2.1 Registration and Identity Verification Information
- Full name (in Bengali or English)
- Date of birth (for age verification — only those aged 21 or above may register)
- Email address
- Mobile number
- Residential address
- National ID (NID) or passport number (where applicable)
2.2 Financial Information
- bKash, Nagad, or Rocket mobile banking number
- Deposit and withdrawal transaction history
- Information related to amounts and methods
2.3 Technical and Usage Information
- IP address and device type
- Browser version and operating system
- Login time and session information
- Game play history and preferences
- Cookies and similar tracking technologies
2.4 Communication Information
When you contact our support team via live chat or email, a record of that conversation may be stored to improve service quality.
3 How Your Information Is Used
zbzbat uses the information it collects only for the following purposes:
3.1 Account Management and Service Delivery
Information is used to create and verify your account, process deposits and withdrawals, and personalise your gaming experience.
3.2 Identity and Age Verification
zbzbat provides services only to individuals aged 21 or above. Age verification at the time of registration is therefore a mandatory process.
3.3 Security and Fraud Prevention
Technical information is analysed to prevent unauthorised account access, money laundering, and other fraudulent activities.
3.4 Customer Support
Your information is used to properly resolve your complaints or questions and to improve service quality.
3.5 Meeting Legal Obligations
Information may be provided to comply with applicable laws and regulations and in response to lawful requests from law enforcement authorities.
4 Cookies and Tracking Technologies
zbzbat uses cookies to operate the website correctly and to improve the user experience.
4.1 Types of Cookies
- Essential cookies: Required for the core functionality of the website, such as maintaining login sessions.
- Performance cookies: Used to remember your preferences and settings.
- Analytics cookies: Used to analyse site usage and improve services.
4.2 Cookie Control
You can disable cookies at any time by going to your browser settings. However, disabling some cookies may limit certain website functionality.
5 Sharing Information with Third Parties
zbzbat never sells or rents your personal information. However, we may share information with specific third parties in the following limited circumstances:
- To complete payment processing (authorised payment gateways such as bKash, Nagad, Rocket)
- Identity verification service providers (for KYC verification)
- Cybersecurity and fraud prevention service providers
- In response to lawful orders from competent authorities for legal purposes
- Game software providers (only necessary technical information, such as game session data)
All our third-party partners operate under strict confidentiality agreements and may not use your information for any other purpose.
6 Data Security Measures
zbzbat applies industry-standard security technology to protect your personal and financial information:
6.1 Encryption
All data transmissions are secured by SSL (Secure Sockets Layer) encryption. If you see "https" and a padlock icon in your browser's address bar, the connection is secure.
6.2 Access Control
Your information can only be accessed by authorised staff, and every access is logged. Strict policies are followed to protect internal data.
6.3 Password Protection
Passwords are never stored in plain text — industry-standard hashing methods are used. For your own security, use a strong password and do not share it with anyone.
6.4 Regular Security Reviews
The security of our systems is reviewed regularly, and any vulnerabilities identified are resolved promptly.
7 Data Retention Period
zbzbat retains your personal information only for as long as necessary:
- Active account information: For the duration of the account and for a specified period after closure to meet applicable legal requirements.
- Transaction records: For a defined period in compliance with financial regulatory requirements.
- Support conversations: For a limited period to ensure service quality.
- Cookie and session data: After the session ends or according to the defined retention period.
Once the retention period expires, your information is securely deleted or anonymised.
8 Your Rights
As a zbzbat user, you have the following rights regarding your own information:
8.1 Right to Access
You may request to know what information we hold about you at any time.
8.2 Right to Rectification
If any of your information is incorrect or outdated, you may request that it be corrected.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted, however this right may be limited where legal obligations apply.
8.4 Right to Object to Processing
You have the right to object to the processing of your information for specific purposes.
To exercise these rights, contact us via live chat or by email at [email protected]. We provide support in Bengali 24/7.
9 Protection of Minors' Information
zbzbat strictly does not provide services to individuals under the age of 21. Age verification is mandatory in our registration process.
If we become aware that a minor has created an account using false information, we will immediately close that account and delete all information collected.
If a guardian suspects their minor child is using this platform, please contact us immediately.
10 International Data Transfers
Our servers and partner organisations may be located in various countries. Even if your information is transferred internationally, the protection standards described in this privacy policy are always maintained.
We ensure that all parties receiving data comply with appropriate security and privacy standards. For international transfers, we ensure suitable contractual safeguards are in place.
11 Changes to the Privacy Policy
zbzbat reserves the right to amend this privacy policy due to business needs, technological changes, or legal requirements.
For any significant changes, we will update the last-updated date on this page. You may be notified by email at your registered address about important changes.
Continued use of zbzbat after any changes will be considered acceptance of the revised policy. We therefore recommend visiting this page regularly.
12 Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- Live Chat: Direct support in Bengali 24/7
- Email: [email protected]
- Website: zbzbat.cam
We review all privacy-related requests as promptly and carefully as possible.